Recent Commercial Posts

Make sure your business can come back from a disaster.

9/7/2018 (Permalink)

Did you know that 50% of Businesses don't re-open after suffering a disaster?

That's hard to hear if you own a business. The best thing you can do is to be prepared.

SERVPRO offers to all it's commercial clients a FREE Emergency Ready Plan. Just call SERVPRO of Howard County and one of their team will come to your business and help you prepare.

After you have this set up, getting help cleaning up and/or restoring your property is just a few clicks away.

Don't worry if your have a large business. SERVPRO has a large loss division that has the expertise to manage the cost and operations of large commercial losses. 

SERVPRO is your  best resource in getting it back up and running.

Disaster doesn't happen always during 9-5 hours, that's why SERVPRO is there to help 24/7 to get your business back after a disaster. 

Don't let summer storms leave your business in ruins.

6/13/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

How quickly your business is able to return to normal operations after a tornado, fire, or even a flood often depends on emergency planning. It is easy to think that such emergencies are unlikely to hurt your business, because truly they aren't a terribly common occurrence. That said, it is even easier to just take the time to prepare for anything.

Even though every situation is unique, your business can still be prepared. Your commitment to emergency planning will help support your employees, customers, industry colleagues, your local community, and even the country. Additionally, it protects your business investment by giving the facility and company a better chance of survival after various emergencies. 

Be informed:

Know what kinds of emergencies might affect your business and devise a plan to deal with them

Develop a Business Continuity Plan:

Plan which staff, procedures and equipment are undeniably necessary to keep operating. Plan a backup plan for everything. Make a procedure for what to do if your facility isn't accessible or if there are utilities disruptions. 

Make Your Emergency Plan:

Evacuation procedures, shelter-in-place plans, communications procedures for before, during and after an incident. Make them. Practice them at least once a year.

Review Your Insurance Coverage

Promote Family and Individual Preparedness:

Emergency preparedness is a chain reaction. Preparing your business will encourage your employees to prepare their families, their families will encourage their friends, friends encourage other community members, so on and so forth.

Be a leader.

You gotta look good!

5/7/2018 (Permalink)

Commercial You gotta look good! We can help you look good.

First impressions are hard to overcome if they are negative ones. You want the first impression of your business site to be positive. That's hard to do if it's dirty.

Keeping your business clean to make that great first impression is important. You want to keep your clients coming back and we want to help you.

There's so much that SERVPRO can help you with.

I'm sure you think of SERVPRO when a disaster hits but we can do some things you may not have thought about.

SERVPRO offers a variety of cleaning services from Air Ducts /HVAC to biohazard and everything in between.

We can clean carpet, upholstery, drapes, and blinds.

We can bring that old tile back to life and make your floors sparkle again.

We can also get rid of lingering odors and perform a deodorization of the facility.

As always, we are here to help.

Let us help you keep your place shining and making great first impressions for years to come.

No Job is Too Large

4/5/2018 (Permalink)

If your a Commercial Property Manager you want to know your large building can be handled if a large loss accurs.

SERVPRO of Howard  is proud to be part of the large loss division of SERVPRO. 

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

Contact the Commercial Fire and Water damage experts at SERVPRO of Howard County when you discover damage at your business. Call (410) 465-7333 to set up an appointment for an inspection, an Emergency Ready Profile and consultation. 

Restoring Your Howard County Commercial Property After A Water Damage Event

2/28/2018 (Permalink)

Commercial Restoring Your Howard County Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Chanllenges

Flooding and water damage events at Howard County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Howard County

SERVPRO of Howard County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here are some ways a small businesses should prepare for a natural disaster.

12/12/2017 (Permalink)

Commercial Here are some ways a small businesses should prepare for a natural disaster. Could your business survive a natural disaster?

Make a reliable emergency response plan.

Create safety plans for your business. 

FEMA has a great resource booklet.

https://www.fema.gov/media-library-data/1389022685845-7cdf7d7dad7638a19477d01fdbfa820f/Business_booklet_12pg_2014.pdf

Every business should also have a business continuity plan that outlines what you will do and who you can call on to help keep your business running in the event of a disaster.

Create a survival kit.

Keep your desk stocked with these items.

* One gallon of water: Keep enough water in your work kit to last you at least 24 hours.

* Non-perishable food: Pack some granola bars in your emergency kit that will last until you can get home to your family.

* Flashlights: Stow a small flashlight at your workplace in case of a power outage.

* Batteries: Purchase extra batteries and keep them in your desk.

* Toilet paper: Ensure the office supply cupboard has the essentials like toilet paper and hand sanitizer.

* First-Aid kit: Keep a large First-Aid kit on hand at the office, and supply each employee with small, personal-sized emergency kits for their supply kit.

* Walking shoes: Keep an old pair of walking shoes at your desk in case you need to walk home from work.

Ensure that you have enough insurance coverage.

Most business owners don’t have interruption insurance, which offers to reimburse all or part of the income a business might have generated without an interruption. Cost may be a factor in why entrepreneurs pass on such coverage: Policy prices range from $750 to $10,000 or more, depending on business size.

Back-up all your electronic data.

Do this daily, you don’t know when a disaster will happen.

Determine a communication strategy.

Develop several ways to alert employees of an emergency. For instance, maybe use email blasts, text blasts and voice broadcasting, which allows to simultaneously send a voice message to everyone's office phone and cell phone. Also, install alarms throughout the building and test them regularly. For retailers and other businesses that often have customers on site, consider installing intercoms to issue instructions to staff and customers at the same time.

Consider temporary relocation if needed.

Fight feelings of isolation through relaxation techniques.In addition to the change in your routine, Employees may also be feeling cooped up and anxious about not being able to leave their home. Inform employee’s uses of relaxation and meditation techniques such as yoga and deep breathing exercises to calm their nerves during times of heightened insecurity.

Can Your Business Bounce Back?

8/23/2017 (Permalink)

Far too often, disaster can strike without even the slightest warning. We know how important it is for your business to not be bogged down by unforeseen circumstances. You already know how important it is to be prepared for anything that could happen to your home, whether it be fire, water, mold, or storm damage. Have you applied the same thought to your business? If not, keep reading for tips on how to best protect and prepare for commercial risks.

While each situation is unique and deserves personalized care, careful planning and procedures can keep you ready no matter what. Over 50% of businesses may never reopen after suffering a disaster. You don't have to be another statistic. Here's how:

Be informed.

Learn what kind of emergencies can affect not only your company, but your industry. 

Develop a business continuity plan.

Make a list of which staff, procedures and equipment are absolutely vital for continued operation. Make a list of backups for that list. Have a plan for what to do if you are unable to access your office/facility. Have a plan for what you'll do if your industry suppliers are impacted, or what you'll do during utility disruptions.

Prepare a finite emergency plan.

Make an evacuation and a shelter-in-place plan. Form a communications plan for you and your employees for before, during, and after any emergency incident. Make copies of building and site maps, on those maps be sure to mark off utilities and emergency exit routes. It is especially helpful if your employees are trained for medical emergencies.

Practice your emergency plans.

Practice your plan, at the bare minimum, once a year. If there are other businesses in your building/facility, try to coordinate with them to plan and practice for emergencies.

Review your insurance coverage.

Make sure your insurance covers your for the disasters your company is at risk for suffering from.

Secure your facility and equipment.

Secure all the ways people, products, and supplies enter and exit your building. Conduct a walk-through to see if anything needs to be strapped down. Unsecured equipment can make a bad situation even worse, in terms of secondary damage.

Promote family and individual preparedness.

Encourage your employees to make personal emergency plans and supply kits.

Preparedness doesn't need to be daunting, as long as you give yourself enough time to plan. SERVPRO of Howard County can also provide a free ERP plan for your business. 410-465-7333

Summer Storm Damage Shouldn't Throw Off Your Schedule

6/7/2017 (Permalink)

Commercial Summer Storm Damage Shouldn't Throw Off Your Schedule Committing to preparedness is a positive chain reaction that can help a lot more people than you think

How quickly your business is able to return to normal operations after a tornado, fire, or even a flood is, more often than not, dependent on emergency planning. After damage or a loss, 50% of businesses may never reopen or recover.

It can be easy to think that emergencies are unlikely to hurt your business, because they aren't necessarily a common occurrence. That said, it can be even easier to simply take the time to prepare for anything.

Even though every situation is unique, your business can still be prepared for just about anything with the simple steps below. Your commitment to emergency planning can and will help your employees, customers, industry, community, and even the country. Additionally, emergency planning protects your business investment by giving the facility and company a better chance of survival after various emergencies. 

Be informed:

Know what kinds of emergencies are most likely to affect your business and devise a plan to deal with them

Develop a Business Continuity Plan:

Plan for what staff, procedures, and equipment are undeniably necessary to keep operating. Make a backup plan for everything! Put together a procedure for what to do if your facility isn't accessible or if there are utilities disruptions. 

Make Your Emergency Plan:

Evacuation procedures, shelter-in-place plans, communications procedures for before, during and after an incident. Make them. Practice and review them at least once a year.

Review Your Insurance Coverage

Promote Family and Individual Preparedness:

Emergency preparedness is a chain reaction. Preparing your business for an emergency will encourage your employees to prepare their families, their families will encourage their friends, friends will encourage other community members, and so on and so forth.

Be a leader.

Let SERVPRO of Howard County prepare your business for anything with a FREE Emergency Ready Profile assessment.

Keep Your Business Cool And Keep Mold Away

4/18/2017 (Permalink)

Commercial Keep Your Business Cool And Keep Mold Away Don't let mold in your business get out of control!

Summer is certainly on the way, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

Commercial Property Restoration After Water Damage: What the Ellicott City Flood Taught Us

4/3/2017 (Permalink)

Commercial Commercial Property Restoration After Water Damage: What the Ellicott City Flood Taught Us Ellicott City business owner Sally T. gave us some kind words. We were more than happy to restore her business after a major flood loss.

Flooding and water damage in commercial properties is usually complex with seemingly abundant issues. Such obstacles require a knowledgeable and flexible response team. Whether it’s a relatively small water cleanup or a large scale flood, we work quickly to assess each unique situation and handle the mitigation of damage.


That said, no one could have predicted just how severe the damage to Ellicott City would be after the flood in July of last year. SERVPRO is a proud member of the Howard County community and thus we couldn't wait to get on the scene ASAP and do our part. Our team members were mindful with collecting damaged items and starting the restoration process for the business owners on Main Street. One of our biggest projects was working on Discoveries of Ellicott City. We have always known the value of tedious and careful work, but after seeing how much it meant to business owner Sally T., we know just how valuable commercial recovery can be to not only businesses, but the community they belong to. See our Before and After photos for more of our successes on the scene of commercial water damage. 


Keep in mind that our professionals are trained and certified to be mindful of legal and environmental concerns. We strive to fully restore the damaged area while working to make sure a valuable fix doesn’t put a strain on your wallet. In many instances, normal operations can continue in a temporary space while we restore your facility. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there quickly with the help we know you need.


Our certifications include 



  • CCT - Carpet Cleaning Technician

  • HST - Health and safety Technician

  • WRT - Water Damage Restoration Technician

  • IICRC Certified Firm

  • RRRP - Lead-Based Paint Activities and Renovation

  • AMRT - Applied Microbial Remediation Technician

  • OCT - Odor Control Technician

  • ECTP - Employee Certification Training Program

  • OSHA - 10-hour General and/or Construction Industry Training Program

  • SRT - Fire & Smoke Damage Restoration Technician

  • ASD - Applied Structural Drying Technician

  • OSHA - 30-hour General and/or Construction Industry Training Program

  • OSHA - Other Training


If you fear your business wouldn't be ready in such an event, call us at 410-465-7333 to work on setting up your Emergency READY profile plan today! 

We Rocked 2016!

1/25/2017 (Permalink)

Commercial We Rocked 2016! Owners, Brian Kemp and Jeff Holland, with the CEO Franchisee Award

We had a wonderfully successful 2016 here at SERVPRO of Howard County.  We accomplished a lot.  We have a great owners, crews, and employees.  With hard work and dedication, we were able to earn awards, certifications, and acknowledgements throughout the year.


Training:


2 ABRA Biohazard Certifications


2 IICRC Commercial Drying Specialist (CDS) Certifications


2 IICRC Applied Structural Drying (ASD) Certifications


2 IICRC Water Damage Technician (WRT) Certifications


 


Recognized in the SERVPRO Magazine - Newsline


7 times #1 Rookie Resale Franchise of the Month


4 times #2 Rookie Resale Franchise of the Month


February #4 of all 1700 Franchises in Commercial Water Mitigation


September #2 of all 1700 Franchises in Commercial Cleaning


 


Awards


2016 Be The Brand Award


CEO Franchisee of the Month December 2016


 


Other Achievements


Became an LLRT member, making us one of only 3 franchises in Maryland qualified to mitigate the largest commercial losses


Recognized by the National Storm Team for coordinating the Ellicott City Flood and producing a 47% capture rate on all calls, the highest in Storm Team history for a non-covered event

Emergency Ready Profile...Are you Ready?

11/15/2016 (Permalink)

Commercial Emergency Ready Profile...Are you Ready? Call SERVPRO of Howard County to get started on your Emergency Ready Plan at 410-465-7333.

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.


As many as 50% of businesses may never recover following a disaster, according to the latest industry research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.


By working with SERVPRO of Howard County to develop a SERVPRO  Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely Mitigation and can help minimize how water and fire damage can affect your business.


Are You Ready?


Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood.  The best time for planning for such events is not when the event happens, but well before it happens.  No one ever plans on a disaster, but you can plan for it.  Now is the time to ask yourself, "Are you ready for whatever could happen?"


The SERVPRO  Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO of Howard County to develop your SERVPRO's Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO of Howard County is a leader in water and fire damage response and can help you quickly get your property back in working order.


The SERVPRO Emergency READY Profile Advantage



  • A no cost assessment of your facility. - This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency. - It will only take a little time to complete and will not take you away from current projects.  But it will save a lot of time if ever needed.

  • A guide to help you get back into your building following a disaster. - This can help minimize the amount of time your business is inactive by having an immediate plan of action.

  • Establishes your local SERVPRO of Howard County as your disaster mitigation and restoration provider.- You have a provider that is recognize as an industry leader and close by.

  • Identification of the line of command for authorizing work to begin.- This saves time so we can begin the work of mitigating the damage which can save you time and money.

  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.- Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."


     Call SERVPRO of Howard County                    Today to Get Started!  


                      410-465-7333


We are your local SERVPRO servicing all of Howard County Maryland including Ellicott City, Columbia, Elkridge, Laurel, Woodbine, Marriottsville, Woodstock, Jessup, Clarksville, Sykesville, and many more. 


WATCH THE EMERGENCY READY PLAN VIDEO

Smart Fire Prevention Practices for Maryland Businesses

10/3/2016 (Permalink)

Commercial Smart Fire Prevention Practices for Maryland Businesses Don't let this happen to your business. Follow the prevention tips given by SERVPRO of Howard County.

   Smart Fire Prevention Practices for Maryland Businesses



  • Hold meetings to educate your employees on emergency evacuation plans.

  • Familiarize and train employees on how to use fire extinguishers and other fire-fighting tools.

  • Stage a fire drill at least once a year.

  • Clearly mark emergency exits and escape routes, and keep them unobstructed at all times.

  • Provide a minimum of one 2A 10BC-rated fire extinguisher for every 75 feet of travel distance within every 6,000 square feet. Mount fire extinguishers on the wall, three to five feet from the floor.

  • Provide quarterly maintenance and 5-year certification of your fire sprinkler system.

  • Remove trash and waste paper from the office on a regular basis.

  • Keep the furnace room, electrical rooms, and spaces below stairwells clear—never use them for storage.

  • Place heat-generating appliances such as copiers, heaters, and coffee makers away from combustible materials.

  • Keep your workspace and equipment well ventilated and clean—especially clear of oil and dust.

  • Do not use electrical equipment when flammable gases, vapors, liquids, dust, or fibers are present.

  • Check to make sure your circuits are not overloaded.

  • Maintain free access to all electrical control panels. Material or equipment stored in front of the panels will slow down power shut-downs in an emergency situation.

  • Use extension cords ONLY for temporary wiring.

  • Replace any damaged or missing electrical components, including the covers on all plates.

  • Identify each circuit breaker in an electrical panel and install blanks for missing circuit breakers.

  • Clearly label the contents of all compressed gas cylinders. Chain or nest cylinders to prevent them from falling over.

  • Contact SERVPRO of Howard County at 410-465-7333 to have us do a complete ERP (Emergency Response Plan) for your business.  We service all of Howard County Maryland including Columbia, Ellicott City, Laurel, Elkridge, and Clarksville.

Flooded Warehouse in Hanover

8/30/2016 (Permalink)

Commercial Flooded Warehouse in Hanover The flooded warehouse.

A sprinkler pipe burst in a large commercial food distribution facility near Hanover, MD damaging approximately 20,000 square foot of warehouse storage space. This is a before picture of a small area of the damaged warehouse. Avoiding business interruption was our commercial client’s main concern. SERVPRO of Howard County first mitigated the shipping department area to allow the company to quickly get back up and running! SERVPRO of Howard County worked throughout the night extracting water and installed a 15,000CFM desiccant dehumidifier within hours of the initial water damage to not only avoid business interruption but to save thousands of dollars in product!


SERVPRO of Howard County is always here to help, day or night.


We make it "Like it never even happened."

EC Partnership

8/12/2016 (Permalink)

IMPORTANT INFORMATION RE: CLEAN-UP Due to the hazardous nature of flood clean-up and mold remediation, the Ellicott City Partnership has negotiated a special rate with SERVPRO Ellicott City for EC businesses and residents, which includes having ECP pay 50% of all SERVPRO work not covered by insurance and 100% of all deductibles for work that is covered by insurance.Please call 410-465-7333 and mention "ECP" to make an appointment. SERVPRO will bill the ECP directly.Note: This explicitly includes ALL of Main Street, including West End.

PLEASE SPREAD THE WORD. We don't want anyone else getting sick. Also, as always, please support the businesses that support our community!

If you have any questions about contaminated water or mold head over to our blog, or just call and ask us!

Restoring Your Howard County Commercial Property After A Water Damage Event

4/26/2016 (Permalink)

Commercial  Restoring Your Howard County Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Howard County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Howard County

SERVPRO of Howard County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.